Reference

Terms & Conditions For Your Account

ajaib 88 sets out clear Terms & Conditions for account creation, wallet activity, game access and requests made through our site.

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ajaib 88 Terms & Conditions For Your Account
HELP WITH TERMS

Get Clear Answers On Policy Steps

A policy question should not leave you guessing about the next account step. We keep a support route beside the account and cashier path so you can ask about phone verification, a…

Account access Use the account help path when phone verification does not complete or your details need correction. Tell us the account identifier and the step that stopped, so we can connect your question to the relevant Terms & Conditions rather than asking you to repeat the same issue.
Wallet records For DANA, OVO or GoPay questions, send the payment reference and date shown in your account record. We can explain a pending status, a mismatch or a rejected request under the wallet clauses without asking you to share your wallet password or private security code.
Policy requests If you want a term clarified, a stored detail corrected or an account request recorded, use our support contact route from the account area. Include your registered phone detail and request type; we will use the submitted data only to identify the relevant policy matter.
YOUR POLICY RECORD

How We Handle Terms And Account Data

The Terms & Conditions work alongside our account controls, so each policy request can be tied to the correct record.

Data handling

We use the details you provide, including phone verification data and payment references, to operate account checks and answer policy requests. We do not need your DANA, OVO or GoPay password, PIN or one-time security code to investigate a Terms & Conditions question.

Cookie choices

Cookies may preserve a session or remember a setting needed for account access. If you clear them, you may need to complete the phone or login step again. Our policy wording explains this device behaviour so a repeated sign-in does not appear to be an account change.

Account security

Keep your phone number, password and verification messages under your control. We may pause access when unusual details or a mismatch require checking. Do not send a password, PIN or one-time code through support when asking us to apply these terms.

Record retention

We retain account, transaction and policy-request records for the period needed to operate the service, resolve disputes and meet applicable obligations. A request about a QRIS, bank transfer or virtual account record may therefore require the date and reference before we can locate it.

Correction requests

You may ask us to correct inaccurate account details through the support path. State which field is wrong and provide the registered phone detail for matching. We may request additional confirmation before changing identity or wallet information covered by the Terms & Conditions.

Policy changes

When we revise these Terms & Conditions, we publish the new wording in the policy area and show the effective date. Please check the page before using the account again, because continued access where local law permits means the current published terms apply.

Terms & Conditions Questions Answered

These Terms & Conditions questions focus on the account decisions you are most likely to make before opening or continuing access. We address eligibility, verification, wallet records, data requests and contact steps in plain English for Indonesia. If your situation is not covered, send the account reference through our support route and ask us to identify the clause that applies to your request.

You can read the current Terms & Conditions on this policy page before opening an account or continuing access. The wording covers account details, phone verification, wallet records, policy changes and access that depends on local law. Check the effective date whenever you return to the page.

Access is available where local law permits and only when the account details you submit meet the stated conditions. We may require phone verification before access and may pause an account when information is incomplete, inaccurate or inconsistent with the details used for a request.

Phone verification helps us connect an account request with the correct person and reduce mistaken access. Complete the verification step using your own phone number. If it fails, contact support with the registered detail; never send your password, PIN or one-time security code.

Yes. The Terms & Conditions cover wallet status, payment references and records connected with DANA, OVO, GoPay and QRIS. They also apply to bank transfer and virtual account requests. Keep the receipt reference and date available if a payment record needs checking.

You can contact us through the account support path to request a correction. Tell us which detail is inaccurate and provide the registered phone information for matching. For identity or wallet changes, we may ask for additional confirmation before applying the request under the current terms.

Send a policy request through the support contact route and specify whether you are asking about account records, payment references, cookies or another data category. We will identify the relevant Terms & Conditions wording and explain the available request path using the details needed to locate your account.

We publish revised Terms & Conditions with an effective date in the policy area. Read the new wording before using your account again, particularly if the change concerns verification, wallet records or access. Where local law permits, continued use after the effective date means the revised terms apply.

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